USPS vale callampa!

I can't believe the United States Postal Service sucks so bad! Honestly. Talk about lack of customer service. Wow! Some of the individual mail carriers are very friendly and helpful, but whoever is responsible for managing lost package complaints in Portland isn't doing an effective job.

I ordered a book from Amazon on Nov. 1st and it never arrived. So I went to the post office a couple times with the tracking info, and called several times. They always said they were going to look for my package and call me back and I NEVER got a call back. I ended up calling the postmaster and then someone emailed me the name of the guy who was supposed to take care of my case. I called to talk to him; he wasn't there. Left a message, he never called back.

The company I bought the book from recharged my credit card. I hope they get their money back at least for the shipping. But honestly. Talk about a need for customer service. I'd never had something like this happen with USPS before, so I was surprised they don't respond for lost packages. I'm sure Amazon has a little more influence over USPS though. But I'll think twice before using USPS in Portland again.